Justin James
2 min readSep 16, 2021

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It's not weird in the slightest. Google products have absolutely terrible UX. Not merely "UI", their interfaces are terrible, don't mistake me. But the entire experience of using their products is one of the worst forms of torture imaginable. A large part of it is their insistence that everything be done in a browser window one way or the other, but a lot of it too is their design language. They don't have any actual "designers" working for them, and every decision they make is in the vein of the famous "47 hues of blue"... so important that they A/B test a set of designs and pick the best one, but the choices they A/B test are all wrong to begin with... they use the least-bad design, not the best.

Apple has their problems, and honestly I don't care for a lot of their stuff either. As an actual engineering company they are fairly trash (Siri is a great example). This isn't me as an Apple fan chanting "it 'just works'" in a ritualistic fashion and laughing at Google.

But anyone who has really sat down and tried to use a Google product should understand quite quickly why they can't win in any space where they can't just give the product away and support it with ad revenue.

And Amazon is just like Google in the regard, the only way to make Android more user unfriendly is to have Amazon turn it into FireOS. But Amazon knows the Walmart playbook inside and out, and knows that their users want something that functions at the cheapest price possible, and they deliver that well, and as a result can move a zillion units and make their money. Google hasn't cracked the code yet, and never will.

J.Ja

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Justin James
Justin James

Written by Justin James

OutSystems MVP & longtime technical writer

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